Tone Therese Paulsen is a product lead for the public sector (Nordics and Europe) at boost.ai, Norway’s leading conversational AI software developer. Boost.ai has 150+ live virtual agents across the Banking, Insurance, Telco, and public sectors, automating over 10 million conversations to date. Leveraging her extensive experience of state, regional and municipal jurisdictions,

Tone Therese has developed boost.ai’s public sector client base into one of the company’s fastest-growing verticals. With virtual agents deployed in municipalities in Sweden, Denmark, Norway and Finland, boost.ai is enabling local and federal governments to deliver artificial intelligence-assisted services to its citizens that go beyond traditional customer service channels. Tone Therese is an active speaker on the international event circuit, giving talks about conversational AI and its impact on the public sector.

Romesh Ranawana PhD currently serves as the CTO at TENGRI UAV PTE LTD. He is a former lecturer at the University of Peradeniya, Tutor at Department of Computer Science, University of Oxford and was a computer Scientist at InhibOx. He also served at SimCentric Technologies as CTO, Managing Director and Co-Founder from 2008 to 2018. Dr. Ranawana is also a member of the Management Board at the University of Colombo School of Computing since 2018.