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The SLASSCOM Product & Platform Council's "Ask Me Anything" series is an articulated webinar to help you connect directly with the product experts to help answer any questions you have regarding Product Management.
In this episode, we invited Suren Pinto, the CEO of Wavenet to answer questions about "Expanding to International Markets".
We will discuss the following;
- Lessons from our first international failure to operating in 23 countries
- What we got right
- How we screwed up
- What we learned
- The basics – how we look at:
- Market
- Competition
- Competitive advantage
- Know your strengths
- Don't follow the herd
- Commit to your customer
- Assume nothing
- Power of networking and referrals
- Don't make enemies
- Don't do projects – create evangelists
- Be the go-to guy
- Bringing it all together
- Avoiding Deal heat
- Building the team
- Finally, lighting that cigar
Speakers
Suren Pinto
Chief Executive Officer at Wavenet
Suren Pinto is the CEO and Founder of Global Wavenet (www.globalwavenet.com) with 16+ years industry experience working with Mobile and Telecommunication operators around the world.
Suren leads R&D and spearheads the strategic direction of the company, and has delivered multiple innovative software, systems, and infrastructure solutions portfolios that serve wired and wireline carriers across the world. With specialization as a telco software development vendor and under Suren’s leadership, the company today has expanded operations in four continents and in over 20+ countries. He is responsible for managing a multinational team of 130+ staff located in Wavenet offices across Africa, Latin America, Sri Lanka, and Australia.
A born entrepreneur starting his first company at age 19, Suren has grown this business today into a 10+ million dollar company. His ‘innovation first’ approach has resulted in the company winning multiple awards in Asia Pacific such as the mBillionth Award, The National Business Quality Service Award by the British Computer Society and Merit Award by the Asia Pacific ICT Alliance.
Suren is passionate about driving the business towards consistently delivering on customer value through innovative digital transformation solutions and state-of-the-art technology.
Suren also consults telecom organisations and regularly speaks at international events. He was a keynote speaker at MWC Shanghai in 2019 and will be speaking again at the same event this year in 2020. Suren was also selected as a panelist at the Digital Transformation Conference Asia event organized by the TM Forum in Malaysia in 2019 and have spoken at many other events previously.
Ruwani
Kumarasinghe
Moderator
Ruwani has worked in the IT industry across corporate and start-up environments, in Sri Lanka, U.S.A and Australia. Her roles have covered Product Management & Account Services, Release Management, Business Analysis and Quality Assurance. She has a keen interest in user-centered & equitable technology, psychology and circular economics. To unwind, she swims, meditates, fiddles around with datasets and connects with family & friends.
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