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The Quality & Process Excellence Summit 2024 is a two-day virtual event focusing on the latest trends and innovations in quality engineering with a theme centered around customer-centric quality excellence.
The summit will cover key topics such as test automation, performance testing, user experience testing, security testing, AI and more. This event is a must-attend for professionals aiming to elevate quality practices and drive customer satisfaction.
Agenda
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55
Customer Centric - Quality Engineering
Rifqi BaaqiThe session focus on the importance of customer-centricity across all quality processes and functions. By emphasizing how integrating customer feedback into quality assurance enhances overall performance
15
55
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16
35
Enhancing Customer Centric Quality with Playwright in a Changing World.
Kailash PathakThis session will showcase how test automation can reduce testing cycles while enhancing the overall customer experience.
16
35
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16
45
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45
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17
25
Customer as Anchor - The Stopping Challenge of Testing
Maaret PyhäjärviThis session will delve into the importance of aligning testing efforts with customer needs, especially in the face of budget constraints limiting dedicated testers. We will explore strategies for optimizing resource allocation and establishing effective stopping criteria, ultimately aiming to enhance the quality of deliverables and boost overall customer satisfaction.
17
25
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18
05
Building Trust Through Rigorous Security Testing
Kanishka AbeykoonEnding the conference with a focus on security testing ensures that customer trust and safety are top priorities for digital solutions.
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05
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18
10
14
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00
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05
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10
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15
50
Leading the Charge: Inspiring Customer-Centric Quality Teams
Kari KakkonenFocusing on leadership, this session will show how to guide teams toward maintaining high-quality standards while keeping the customer in mind.
15
50
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16
30
Harnessing Data-Driven Insights: Optimizing Delivery Excellence through Metrics
Thusitha SenanayakeThis session will provide insights into how metrics can serve as a powerful tool for making data-driven decisions, enabling delivery excellence in Agile software development while aligning with business goals
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30
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16
40
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40
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17
20
Crafting Delightful Digital Journeys: The Role of UX Testing
Rasika MahindasiriThis session will dive into how UX testing plays a crucial role in creating user-friendly, seamless experiences for end customers.
17
20
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18
00
Using AI and Trending Technologies
Neelam PalThis session explores how AI and emerging technologies can help accelerate testing and quality improvements that directly impact customer experience.
18
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18
05
Leading the Charge: Inspiring Customer-Centric Quality Teams
Focusing on leadership, this session will show how to guide teams toward maintaining high-quality standards while keeping the customer in mind.
Speakers
Kari Kakkonen
Chief Executive Officer at Dragons Out OYKari Kakkonen, with 30 years of experience in software quality, testing, agile, and DevOps, is the Director of Training at Dragons Out Oy and the author of "Dragons Out." Recognized with the EuroSTAR Testing Excellence Award and TestausOSY Tester of the Year, Kari also serves as Treasurer at the Finnish Software Testing Board (FiSTB) and on the Board of Directors at TMMi Foundation.
Customer Centric - Quality Engineering
The session focus on the importance of customer-centricity across all quality processes and functions. By emphasizing how integrating customer feedback into quality assurance enhances overall performance
Speakers
Rifqi Baaqi
Senior Manager – Software Quality Engineering at PickmeRifqi Baaqi is a seasoned QA leader with over 15 years of experience in software quality engineering. Currently a Senior Manager at PickMe, he previously held the same role at Pearson, where he enhanced software reliability through robust quality frameworks. His expertise includes test automation and continuous improvement, making him a vital advocate for quality in tech.
Harnessing Data-Driven Insights: Optimizing Delivery Excellence through Metrics
This session will provide insights into how metrics can serve as a powerful tool for making data-driven decisions, enabling delivery excellence in Agile software development while aligning with business goals
Speakers
Thusitha Senanayake
General Manager at Global Process Excellence Axiata Digital LabsThusitha Senanayake is the General Manager of Global Process Excellence at Axiata Digital Labs, where he has over 24 years of experience in Process Improvements and Software Delivery. His career also includes key Global delivery and Process leadership roles at Virtusa and Fortude. He has led teams to achieve CMMI Level 3 and Level 5 accreditation, establishing ISO standards for Information Security, Data Privacy and Business Continuity. Further he has played pivotal roles in transformational initiatives driving delivery excellence across global teams
Enhancing Customer Centric Quality with Playwright in a Changing World.
This session will showcase how test automation can reduce testing cycles while enhancing the overall customer experience.
Speakers
Kailash Pathak
Senior Quality Lead Manager at 3Pillar GlobalWith over 15 years of experience in the tech industry, Kailash Pathak, currently working as Senior QA Lead Manager at 3Pillar Global. His strengths lie in project management, crafting impactful test automation strategies, and implementing agile testing processes .In addition to his core work he loves sharing his knowledge by giving talks at workshops and meetups.
Crafting Delightful Digital Journeys: The Role of UX Testing
This session will dive into how UX testing plays a crucial role in creating user-friendly, seamless experiences for end customers.
Speakers
Rasika Mahindasiri
Director HCI of 99xRasika Mahindasiri has over 16 years of experience in user-centered design and UX strategy. He excels in integrating human needs with technology, leading cross-functional teams, and promoting usability testing. His career includes developing comprehensive UX strategies, managing user research, and enhancing digital interfaces. Committed to fostering empathy and inclusivity, he advocates for ethical technology use and drives continuous improvement in user experiences, ensuring that products align with both user expectations and business objectives.
Customer as Anchor - The Stopping Challenge of Testing
This session will delve into the importance of aligning testing efforts with customer needs, especially in the face of budget constraints limiting dedicated testers. We will explore strategies for optimizing resource allocation and establishing effective stopping criteria, ultimately aiming to enhance the quality of deliverables and boost overall customer satisfaction.
Speakers
Maaret Pyhäjärvi
Director, Consulting of CGIMaaret Pyhäjärvi is an exploratory tester extraordinaire and Director, Consulting at CGI. She is a tester, (polyglot) programmer, speaker, author, conference designer and a community facilitator. She has been awarded prestigious testing awards, Most Influential Agile Testing Professional Person 2016 (MIATPP) and EuroSTAR Testing Excellence Award (2020), Tester Worth Appreciating (2022), and selected as Top-100 Most Influential in ICT in Finland 2019-2023.
Using AI and Trending Technologies
This session explores how AI and emerging technologies can help accelerate testing and quality improvements that directly impact customer experience.
Speakers
Neelam Pal
Senior Test Automation Architect at CapgeminiNeelam Pal brings over 18 years of expertise in test automation. Currently serving as a Test Automation Architect at Capgemini, she has successfully established more than 5 automation frameworks, resulting in a 30% improvement in testing efficiency. Her distinguished career includes impactful roles at Sogeti, where she enhanced bug detection rates by 25% and reduced time to market by 20%, and at Capgemini, where she led a team of 20+ professionals, achieving a 30% increase in test coverage. Neelam’s proficiency spans Selenium, Python, UFT, and Jenkins, with a strong focus on automation, API testing, and continuous integration.
Building Trust Through Rigorous Security Testing
Ending the conference with a focus on security testing ensures that customer trust and safety are top priorities for digital solutions.
Speakers
Kanishka Abeykoon
Senior Security Engineer at 99xKanishka Abeykoon is a Senior Security Engineer at 99x and co-host of the popular Aprender Podcast. With a strong background in information security, secure software design, and compliance, he passionately explores the latest in technology and innovation. Kanishka's expertise includes secure software design, data security, and enterprise architecture, making him a valuable voice in discussions on emerging tech trends and information security.
Speakers
Kanishka
Abeykoon
Senior Security Engineer at 99x
https://www.linkedin.com/in/kaniabey/?originalSubdomain=lkKanishka Abeykoon is a Senior Security Engineer at 99x and co-host of the popular Aprender Podcast. With a strong background in information security, secure software design, and compliance, he passionately explores the latest in technology and innovation. Kanishka's expertise includes secure software design, data security, and enterprise architecture, making him a valuable voice in discussions on emerging tech trends and information security.
Rifqi Baaqi
Senior Manager – Software Quality Engineering at Pickme
https://www.linkedin.com/in/rifqi-baaqi/Rifqi Baaqi is a seasoned QA leader with over 15 years of experience in software quality engineering. Currently a Senior Manager at PickMe, he previously held the same role at Pearson, where he enhanced software reliability through robust quality frameworks. His expertise includes test automation and continuous improvement, making him a vital advocate for quality in tech.
Kari Kakkonen, with 30 years of experience in software quality, testing, agile, and DevOps, is the Director of Training at Dragons Out Oy and the author of "Dragons Out." Recognized with the EuroSTAR Testing Excellence Award and TestausOSY Tester of the Year, Kari also serves as Treasurer at the Finnish Software Testing Board (FiSTB) and on the Board of Directors at TMMi Foundation.
Rasika Mahindasiri has over 16 years of experience in user-centered design and UX strategy. He excels in integrating human needs with technology, leading cross-functional teams, and promoting usability testing. His career includes developing comprehensive UX strategies, managing user research, and enhancing digital interfaces. Committed to fostering empathy and inclusivity, he advocates for ethical technology use and drives continuous improvement in user experiences, ensuring that products align with both user expectations and business objectives.
Neelam Pal brings over 18 years of expertise in test automation. Currently serving as a Test Automation Architect at Capgemini, she has successfully established more than 5 automation frameworks, resulting in a 30% improvement in testing efficiency. Her distinguished career includes impactful roles at Sogeti, where she enhanced bug detection rates by 25% and reduced time to market by 20%, and at Capgemini, where she led a team of 20+ professionals, achieving a 30% increase in test coverage. Neelam’s proficiency spans Selenium, Python, UFT, and Jenkins, with a strong focus on automation, API testing, and continuous integration.
With over 15 years of experience in the tech industry, Kailash Pathak, currently working as Senior QA Lead Manager at 3Pillar Global. His strengths lie in project management, crafting impactful test automation strategies, and implementing agile testing processes .In addition to his core work he loves sharing his knowledge by giving talks at workshops and meetups.
Maaret Pyhäjärvi is an exploratory tester extraordinaire and Director, Consulting at CGI. She is a tester, (polyglot) programmer, speaker, author, conference designer and a community facilitator. She has been awarded prestigious testing awards, Most Influential Agile Testing Professional Person 2016 (MIATPP) and EuroSTAR Testing Excellence Award (2020), Tester Worth Appreciating (2022), and selected as Top-100 Most Influential in ICT in Finland 2019-2023.
Thusitha
Senanayake
General Manager at Global Process Excellence Axiata Digital Labs
https://www.linkedin.com/in/thusitha-senanayake/Thusitha Senanayake is the General Manager of Global Process Excellence at Axiata Digital Labs, where he has over 24 years of experience in Process Improvements and Software Delivery. His career also includes key Global delivery and Process leadership roles at Virtusa and Fortude. He has led teams to achieve CMMI Level 3 and Level 5 accreditation, establishing ISO standards for Information Security, Data Privacy and Business Continuity. Further he has played pivotal roles in transformational initiatives driving delivery excellence across global teams
